Late- . A $50.00 late fee will occur after 15 minutes and an additional $50 per every 15 minutes late thereafter(no exceptions) Being more than 30 minutes late and/or no constant reliable communication will result in an automatic cancelation. Please arrived prepared to be ready to begin at the time of your session.
Cancellation -If you cancel your appointment meaning you do not have a date or time set to reschedule then a new deposit would be required to book again. A cancellation is not finalised until you receive a cancellation confirmation via email. You may cancel your session through your initial confirmation booking email or by contacting us directly.
Reschedule- You are allowed to reschedule one time. However, the change must be made no later than 5 days prior to their original booking date. Rescheduling sooner than 5 days before your appointment will require a $50 fee. Any additional rescheduling will result in having to rebook and paying the full deposit amount.
Deposits- All sessions require a non refundable deposit which is subtracted from your total cost of the session. Deposits are due at the time of booking and is done through Paypal or using a card. Your deposit can be transferred one time for a future session in the event of a reschedule if done within 5 days of your original session date. Your remaining balance is due immediately following your session. Acceptable payment forms for remaining balance would be cash, Apple Pay, card or Paypal.
For Studio Session- Please be mindful that the studio space is limited and is home based. Please avoid bringing additional guest that are not part of your session. At this time we are only able to accommodate up to 5 people per session. For larger family’s please contact us directly before booking so proper accommodations can be made. At this time we are not wheelchair accessible. If you are needing wheelchair accessibilities please contact us directly before booking so proper accommodations can be made.